Refund & Cancellation Policy

Effective October 29, 2026

This policy explains how cancellations and refunds work for AONIQ, Inc. subscriptions and courses. AONIQ sells digital software and educational content only; no physical goods are shipped.

Delivery

Access to subscriptions and courses is delivered electronically. Login details or download instructions are sent by email immediately after purchase.

Cancelling a subscription

You may cancel at any time from your account settings or by emailing support@aoniq.net. Cancellation stops future renewals; you keep access until the end of the billing period you have already paid for. There are no cancellation fees.

Refunds

• First purchase: if you are not satisfied, you may request a full refund within 7 days of your first subscription payment.
• Renewals: renewal payments are not refundable, except where we failed to process a cancellation you requested before the renewal date, in which case we will refund that renewal in full.
• Courses: stand-alone courses may be refunded within 7 days of purchase if less than 25% of the course content has been accessed.
• Service problems: if a material outage on our side prevents you from using a paid Service, contact us and we will provide a pro-rated credit or refund.
• Trading results, gains or losses are never grounds for a refund.

How to request a refund

Email support@aoniq.net with your account email and the date of the charge. We respond within one business day. Approved refunds are returned to the original payment method within 5–10 business days, depending on your bank.

Disputes

If you have a problem with a charge, please contact us first so we can resolve it quickly. We aim to resolve billing questions within 3 business days.

Contact

To cancel, request a refund or ask a billing question, contact us at support@aoniq.net, [PHONE NUMBER], or AONIQ, Inc., [STREET ADDRESS], [CITY], Colorado [ZIP], USA.